{"id":32,"date":"2026-09-19T16:47:38","date_gmt":"2026-09-19T21:47:38","guid":{"rendered":"https:\/\/wc.tsldev.com\/?ht_kb=what-to-do-when-an-order-has-not-arrived"},"modified":"2026-09-19T16:47:38","modified_gmt":"2026-09-19T21:47:38","slug":"what-to-do-when-an-order-has-not-arrived","status":"publish","type":"ht_kb","link":"https:\/\/wc.tsldev.com\/?ht_kb=what-to-do-when-an-order-has-not-arrived","title":{"rendered":"What to do when an order has not arrived"},"content":{"rendered":"<p>Check the tracking link in your shipping email first. If tracking shows delivered but you have nothing, open a ticket with your order number.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Check the tracking link in your shipping email first. If tracking shows delivered but you have nothing, open a ticket with your order number.<\/p>\n","protected":false},"author":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[],"class_list":["post-32","ht_kb","type-ht_kb","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"replies":[{"embeddable":true,"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=32"}],"version-history":[{"count":0,"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/32\/revisions"}],"wp:attachment":[{"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=32"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=32"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wc.tsldev.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}